Karissa Ziegler

Observer
DISC Type : ic

Sr. Client Success Manager - Lead at Volly

Tulsa, Oklahoma, United States

Overview

Karissa Ziegler is the Sr. Client Success Manager - Lead at Volly, where she has grown through several roles since 2015. A graduate of The University of Tulsa, she discovered a passion for marketing and branding through her internships, focusing on client management, digital presence, and analytics.

Describing herself as someone who loves new experiences and meeting new people, Karissa thrives in social settings. She enjoys connecting with clients, colleagues, and partners at industry events and conferences, valuing the opportunity to build relationships both old and new.

At a recent MBA Annual conference, her companys booth featured a Plinko game to attract and engage with attendees.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Client Success
Her entire career at Volly has been dedicated to client success, progressing from Client Coordinator to a lead position in the department.
Mortgage Technology
She works for Volly, a company in the mortgage technology space, and attends major industry events like the MBA Annual conference.
Professional Networking
Her posts highlight the value she places on attending conferences to reconnect with and meet new clients, colleagues, and partners in person.

Media Appearances

Karissa Ziegler - Sr. Client Success Manager - Lead at Volly | The Org. Featured in The Org

See Now

Work History

3-2020
Sr. Client Success Manager - Lead at Volly
10-2019 - 3-2020
Senior Client Success Manager at Volly
2-2017 - 10-2019
Client Success Manager at Volly
5-2015 - 2-2017
Client Coordinator at Volly
1-2015 - 5-2015
Account Executive Intern at BlueView

Education

2011 - 2015
Bachelor of Arts (B.A.) from The University of Tulsa

More Information

Social Presence :

Prographics :

Exp : 11 Location : Tulsa, Oklahoma, United States Job Level : Mid-senior Designation : Sr. Client Success Manager - Lead at Volly
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Insights For Selling To Karissa

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Share testimonials from known people and give multiple examples of product value
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karissa is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Karissa

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Karissa move?

  • They like to analyze well and then make their decisions.
  • Can Karissa take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Karissa

Personality Compatibility


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