Karthick Mohanram

Questioner
DISC Type : c

Sr. Director, Customer Engineering at Degreed

United States

Overview

Karthick Mohanram is the Sr. Director of Customer Engineering at Degreed, with over 20 years of experience in EdTech and SaaS. He specializes in large-scale technical support operations and learning system implementations for major pharmaceutical clients. He holds a Bachelor of Engineering from Bannari Amman Institute of Technology.

He is passionate about futuristic technologies like AI and blockchain, viewing them as tools to advance humanity. A self-described lifelong learner and developer, he is also a hardcore gamer who prefers to identify as a nerd rather than a manager.

Unique fact: He strongly believes in owning intelligence locally, advocating for the era of the "personal AI factory" over renting intelligence from the cloud.

Personality Overview

Systematic

Cautious & Analytical

Price-Sensitive

They prefer to do thorough analysis of any situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

AI Advancement
Believes AI can create a sustainable future for humanity and follows the growth of AI-native companies and the development of autonomous agents.
EdTech & SaaS
Has over two decades of experience leading large-scale learning application implementations and support for global life sciences clients.
Customer Engineering
His career progression at Degreed, from Technical Consultant to Sr. Director, has focused on solving complex technical challenges and managing client-facing engineering teams.

Media Appearances

Karthick has no verified media appearances

Work History

3-2024
Sr. Director, Customer Engineering at Degreed
12-2022 - 3-2024
Director, Escalation Engineering at Degreed
2019 - 12-2022
Manager - Escalation Engineering at Degreed
4-2018 - 1-2019
Technical Implementation Consultant at Degreed
2017 - 4-2018
Senior Project Manager at Cognizant

Education

Bachelor of Engineering (B.E.) from Bannari Amman Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 23 Location : United States Job Level : Senior Designation : Sr. Director, Customer Engineering at Degreed
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Insights For Selling To Karthick

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karthick is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Karthick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Karthick move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Karthick take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Karthick

Personality Compatibility


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