Karthikeyan Shanmugam

Judge
DISC Type : Dc

Vice President & Retail BU Head at Zensar Technologies

Columbus, Ohio Metropolitan Area, United States

Overview

Karthikeyan Shanmugam is the Vice President and Head of the Retail Business Unit at Zensar Technologies. He is a performance-driven professional specializing in solution selling and program management for the retail sector, with a strong technical background that includes an Oracle Certified Professional certification and a Master of Computer Applications from Bharathiar University.

He has a keen professional interest in Oracle and CA Technologies, reflecting his deep expertise in enterprise solutions. Colleagues consistently praise him for his in-depth knowledge of retail business processes, strong technical skills, and his ability to foster excellent client relationships, often described as a passionate and quick learner.

He has been recognized with multiple accolades for his professional achievements, including being named "Sales Person of the Year" and receiving the "BU Excellence Award-Sales. "

Personality Overview

Demanding

Generally Skeptic

Objective Thinker

They respond well to strong and respectful communication.  They like to act fast and expect others to do the same. They are very proud of what they do.

Topics They Care About

Retail Technology
As the Retail BU Head at Zensar, he is focused on delivering domain-specific virtualized solutions and has deep experience in ERP rollouts, including Oracle RMS.
Solution Selling
His career is centered on consultative, solution-based selling to drive sustained revenue growth, underscored by his "Sales Person of the Year" award.
Oracle Retail Systems
An Oracle Certified Professional, he has extensive, hands-on experience with the Oracle Retail suite (RMS, RPM) from his time as a DBA and architect.

Media Appearances

Karthikeyan has no verified media appearances

Work History

7-2025
Vice President & Retail BU Head at Zensar Technologies
12-2020 - 7-2025
Client Partner & AVP at Zensar Technologies
2-2018 - 12-2020
Sr. Director at Zensar Technologies
8-2016 - 2-2018
Sr. Director - Retail at Infogain
2-2013 - 7-2016
Client Partner at Tech Mahindra (formerly Mahindra Satyam)

Education

1999 - 2002
Master of Computer Applications (MCA) from Bharathiar University
1982 - 1996
Higher secondary from Chinmaya Vidyalaya

More Information

Social Presence :

Prographics :

Exp : 23 Location : Columbus, Ohio Metropolitan Area, United States Job Level : Senior Designation : Vice President & Retail BU Head at Zensar Technologies
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Insights For Selling To Karthikeyan

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karthikeyan is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Karthikeyan

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Karthikeyan move?

  • They can take decisions very fast if you manage to convince them.
  • Can Karthikeyan take some risk or not?

  • The risks don’t matter much to them.

You And Karthikeyan

Personality Compatibility


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