Kate Robbins
Login to view DISC.Kate Robbins is the Head of Customer Policy at Wessex Water, where she champions affordability and consumer vulnerability, leading the companys vulnerability strategy and customer engagement efforts. She previously managed customer engagement and social policy, focusing on debt advice partnerships and affordability schemes.
Outside of her professional role, Kate is involved in initiatives promoting excellent customer experience and inclusive service, often collaborating with colleagues and partners.
Interesting fact: Kate recently achieved the BSI Kitemark for Inclusive Service for her team at Wessex Water on their first attempt.
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