Katherina Sorrentino is an Assistant Director within UConns Information Technology Services, focusing on operational processes and standards. Her background includes developing and implementing IT change management procedures. She is a graduate of Eastern Connecticut State University, where she studied Communications, Management, and Computer Science.
She was a key contact in establishing formal IT change management processes at UConn, including the development of new testing and communication standards.
Katherina Sorrentino
Assistant Director, UConn Information Technology Services at UConn
Storrs, Connecticut, United States
Overview
Topics They Care About
IT Change Management
Was directly involved in creating and presenting on new IT change management procedures, testing standards, and communication plans for the university.
Higher Education IT
[Predicted] As a long-serving director in university IT, she is deeply familiar with the unique technology challenges and operational needs of a large educational institution.
Service Management
Her work involves overseeing problem management systems (USD) and ensuring operational procedures are followed, which are core components of IT Service Management (ITSM).
Media Appearances
Katherina has no verified media appearances
Work History
Assistant Director, UConn Information Technology Services at UConn
Assistant Director at UConn IT
Education
Communications / Management / Computer Science from Eastern Connecticut State University
More Information
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Location : Storrs, Connecticut, United States
Job Level : Mid-senior
Designation : Assistant Director, UConn Information Technology Services at UConn
