Katherine Hesch

Examiner
DISC Type : sc

Director of Retail Compliance at M&T Bank

Buffalo, New York, United States

Overview

Katherine is the Director of Retail Compliance at M&T Bank, where she has held several senior legal and compliance roles. She leverages a strong legal foundation from her time as an Associate at Phillips Lytle LLP and her education at Syracuse University College of Law to navigate complex banking regulations.

Katherine shows a passion for connecting with people on the front lines of the business. She enjoys visiting branches, engaging with market leaders, and collaborating with her peers in risk and operations to gather valuable, direct feedback and strengthen team dynamics.

She recently transitioned from a senior legal counsel position to her current director role, blending deep legal expertise with operational compliance.

Personality Overview

Tough To Convince

Process Oriented

Late Adopter

They are quite aware of their needs and limitations, so they are unlikely to over-promise.  Being observant comes to them naturally. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Retail Banking Compliance
Her current title is Director of Retail Compliance, making this her primary area of focus and expertise at M&T Bank.
Corporate Law
She has an extensive background as Senior Associate General Counsel at M&T Bank and previously worked as an associate at a law firm.
Team Collaboration
She expresses a strong appreciation for her team and enjoys spending time and learning from her peers in Retail Risk and Operations.

Media Appearances

Katherine has no verified media appearances

Work History

3-2024
Director of Retail Compliance at M&T Bank
2-2021 - 3-2024
Senior Vice President, Senior Associate General Counsel at M&T Bank
7-2020 - 2-2021
Administrative Vice President, Senior Associate General Counsel, Enterprise-Wide Banking at M&T Bank
9-2001 - 4-2012
Associate at Phillips Lytle LLP

Education

1998 - 2001
Education details unavailable from Syracuse University College of Law

More Information

Social Presence :

Prographics :

Exp : 16 Location : Buffalo, New York, United States Job Level : Mid-senior Designation : Director of Retail Compliance at M&T Bank
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Insights For Selling To Katherine

During A Call Or A Meeting

DO's

  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control

DONT's

  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katherine is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Katherine

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Katherine move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Katherine take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Katherine

Personality Compatibility


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