Kathryn Hawton in

Kathryn Hawton

Inspirer · DISC type id
Director of Client Operations | Global at AiFi Inc.
📍 Peoria, Illinois, United States

Kathryn Hawton is an innovative operations leader at AiFi, dedicated to enhancing operational efficiencies and improving the customer experience across diverse industries like retail and spatial intelligence. Described by colleagues as a dynamic, thoughtful, and driven leader, she excels at developing teams and new business initiatives. She studied Allied Health Sciences at Pima Community College.

Kathryn values a healthy work-life balance and a flexible work environment that allows time for personal life. She is passionate about choosing kindness in interactions with others and takes time to recharge and reflect, showing an appreciation for personal well-being alongside professional drive.

Unique fact: In a previous role, she developed a client satisfaction matrix that increased client satisfaction by approximately 50% in just two quarters.

Read the full overview →
Experience
19 Years
Current Role
Director of Client Operations | Global
Job Level
Mid-senior
Location
Peoria, Illinois, United States
Personality Overview

How Kathryn shows up

Fast Adopter
Decisive
Generous

They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Priorities

Topics Kathryn cares about

Client Success
Her current role is Director of Client Operations, and she actively posts about #customersuccess and developing client support offerings like HyperCare.
Autonomous Commerce
Works for AiFi, a leader in autonomous retail, and publicly discusses topics related to #autonomouscommerce, aligning with her industry.
+5 more topics Login to view topics
Career

Work history

10-2025
Director of Client Operations | Global
AiFi Inc.
9-2023 - 10-2025
Director of Retail Operations - Global
AiFi Inc.
2-2023 - 9-2023
Lead - Retail Operations Manager
AiFi Inc.
10-2021 - 4-2022
Project Manager - Operations Integration
Gopuff
9-2021 - 10-2021
General Manager
Gopuff
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Allied Health Sciences
Pima Community College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

Other AiFi Inc. Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Kathryn. Free, 10 seconds.