Kathryn Hawton

Inspirer
DISC Type : id

Director of Client Operations | Global at AiFi Inc.

Peoria, Illinois, United States

Overview

Kathryn Hawton is an innovative operations leader at AiFi, dedicated to enhancing operational efficiencies and improving the customer experience across diverse industries like retail and spatial intelligence. Described by colleagues as a dynamic, thoughtful, and driven leader, she excels at developing teams and new business initiatives. She studied Allied Health Sciences at Pima Community College.

Kathryn values a healthy work-life balance and a flexible work environment that allows time for personal life. She is passionate about choosing kindness in interactions with others and takes time to recharge and reflect, showing an appreciation for personal well-being alongside professional drive.

Unique fact: In a previous role, she developed a client satisfaction matrix that increased client satisfaction by approximately 50% in just two quarters.

Personality Overview

Fast Adopter

Decisive

Generous

They measure a product on its merit but can be influenced by strong testimonials.  They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Topics They Care About

Client Success
Her current role is Director of Client Operations, and she actively posts about #customersuccess and developing client support offerings like HyperCare.
Autonomous Commerce
Works for AiFi, a leader in autonomous retail, and publicly discusses topics related to #autonomouscommerce, aligning with her industry.
Spatial Intelligence
Her professional focus is on autonomous and spatial intelligence, a key area for her company, AiFi, which she promotes online.

Media Appearances

Kathryn has no verified media appearances

Work History

10-2025
Director of Client Operations | Global at AiFi Inc.
9-2023 - 10-2025
Director of Retail Operations - Global at AiFi Inc.
2-2023 - 9-2023
Lead - Retail Operations Manager at AiFi Inc.
10-2021 - 4-2022
Project Manager - Operations Integration at Gopuff
9-2021 - 10-2021
General Manager at Gopuff

Education

Allied Health Sciences from Pima Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Peoria, Illinois, United States Job Level : Mid-senior Designation : Director of Client Operations | Global at AiFi Inc.
URL has been copied!

Insights For Selling To Kathryn

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Focus on the big picture and the strategic value of your product
  • Acknowledge their status and position during the conversation

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathryn is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Kathryn

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Kathryn move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Kathryn take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Kathryn

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.