Kathy Desmond, CAMS, SAFe

Galvanizer
DISC Type : Id

Retired at Focused on the Future

New York City Metropolitan Area, United States

Overview

Kathy is a recently retired leader in financial services and compliance technology, with a history of senior roles at Guidehouse and Western Union. Educated at Bryant University and holding SAFe certifications, she is known for her expertise in RegTech and AML compliance. Colleagues frequently describe her as a client-centric, visionary, and empathetic leader.

Now focused on the future post-retirement, Kathys passion for technology was first ignited by a high school programming class. She maintains a keen interest in innovation and is excited about the possibilities that the evolution of work presents for new product offerings and company structures.

Her extensive and successful career in technology and consulting was sparked by a single programming class in high school.

Personality Overview

Socially Adept

Pragmatic

Trusting

They are charming and can persuade others to support their decisions.  A combination of speed and relationship gets the best response from them. They are more likely to accept new and exciting technologies.

Topics They Care About

Compliance Technology
Her career has been dedicated to leading strategic programs in RegTech, AML, KYC, Sanctions, and Transaction Monitoring for major financial service companies.
Agile Transformation
She led a complete transformation of engineering systems and Agile processes at Western Union and is described by colleagues as a trailblazing early adopter of Agile.
Empathetic Leadership
Recommendations consistently highlight her role as a mentor and coach, praising her empathetic leadership style and ability to build top-tier teams.

Media Appearances

Kathy has no verified media appearances

Work History

6-2025
Retired at Focused on the Future
3-2021 - 12-2025
Global Investigations and Compliance Technology at Guidehouse
3-2021 - 12-2025
Director at Guidehouse
4-2017 - 7-2020
Head of Global Payments Compliance Technology and Program Office at Western Union
4-2015 - 4-2017
Head of KYC Customer Rollout Transformation at Western Union

Education

Bachelor of Science - BS from Bryant University

More Information

Social Presence :

Prographics :

Exp : 23 Location : New York City Metropolitan Area, United States Job Level : N/A Designation : Retired at Focused on the Future
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Insights For Selling To Kathy

During A Call Or A Meeting

DO's

  • Present testimonials from existing customers about their experience with your product
  • Focus on building a relationship, it can play a key role in their decision making
  • Talk about some of the cool and impressive features of your product

DONT's

  • Do not come across as negative or non-supportive, work with them as a partner
  • Don’t make promises that are hard to keep
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Kathy

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Kathy move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Kathy take some risk or not?

  • If necessary, they will be ready to take risks.

You And Kathy

Personality Compatibility


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