Kathy Dragon is a dedicated Senior Customer Success Account Manager at Microsoft with a deep background in the telecommunications industry. Her expertise spans account management, SD-WAN, and Metro Ethernet, built through roles at Spectrum Enterprise and Windstream. She holds an Associates Degree from Luzerne County Community College.
Kathy demonstrates a strong passion for continuous professional development and staying at the forefront of technology. She actively pursues learning opportunities, particularly within the Microsoft ecosystem, to enhance her skills and knowledge, inspiring others to embark on their own learning journeys.
She has recently earned multiple Microsoft certifications in AI fundamentals and Copilot for M365.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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