Katia Acciarresi
Login to view DISC.Katia Acciarresi is the Vice President of Banking and Financial Services Solutions at TLCx, with over 30 years of experience in the BPO industry. She specializes in enhancing customer experience through AI adoption, process re-engineering, and cost containment. People who have worked with her describe her as knowledgeable, dedicated, and results-driven, with strong leadership skills.
Outside of her executive roles, Katia has a keen interest in industry-wide trends and thought leadership, participating in conferences and discussions on the future of outsourcing and the digital economy. She has also been a supporter of community organizations like the Boys & Girls Club of Greater Lowell.
She was the President of her own firm, Entiendo Consulting Inc., which provided sales and marketing consulting for the BPO industry.
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