Katie Jones

Observer
DISC Type : ci

Head of Customer - Smart Metering at M Group

Newcastle Upon Tyne, England, United Kingdom

Overview

Katie Jones is the Head of Customer for Smart Metering at M Group, building on a career focused on the utility sector. She has extensive experience in contract management, sales, and product development from her time at Morrison Data Services and G4S Utility and Outsourcing Services.

She appears to value teamwork and collaborative environments, having recently praised the engaging sessions and amazing attitudes at a team briefing.

Personality Overview

Example Seeker

Curious

Value Driven

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince.

Topics They Care About

Smart Metering
Her entire career progression, from sales and product development to her current role as Head of Customer, is centered around the smart metering industry.
Team Engagement
She recently posted about her positive experience at team briefings, highlighting her appreciation for engaging sessions and collaborative attitudes.
Customer Focus
[Predicted] Her current title as "Head of Customer" signifies that customer experience and service delivery are central to her professional responsibilities.

Media Appearances

Katie has no verified media appearances

Work History

5-2025
Head of Customer - Smart Metering at M Group
7-2022 - 5-2025
Contract Manager at Morrison Data Services
8-2017 - 7-2022
Sales and Product Development Manager at Morrison Data Services
1-2017 - 8-2017
Smart Service Manager at Morrison Data Services
2-2016 - 1-2017
Sales and Proposition Executive at G4S Utility and Outsourcing Services

Education

Education details unavailable from Seaton Burn Community College
Education details unavailable from Seaton Burn Community College

More Information

Social Presence :

Prographics :

Exp : 16 Location : Newcastle Upon Tyne, England, United Kingdom Job Level : Mid-senior Designation : Head of Customer - Smart Metering at M Group
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Insights For Selling To Katie

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katie is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Katie

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Katie move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Katie take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Katie

Personality Compatibility


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