Kaushik Krishnakumar in

Kaushik Krishnakumar

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Team Lead, Customer Success at Deltek
📍 Bengaluru, Karnataka, India

Kaushik is an award-winning Team Lead for Customer Success at Deltek, specializing in the entire SaaS post-sales lifecycle. Described by colleagues as a dedicated and energetic team player, he focuses on growing customer portfolios by delivering exceptional value. He holds a certification in strategic thinking.

He was named Most Valued Player for two consecutive quarters after achieving the lowest churn rate and highest net profit on his team.

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Experience
14 Years
Current Role
Team Lead, Customer Success
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

How Kaushik shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kaushik cares about

Customer Retention
He has won multiple MVP awards for achieving the lowest churn rate in his team, showcasing a strong focus on customer retention strategies.
AI in Professional Services
He shares content about the impact of AI on architecture, engineering, and consulting, showing an interest in tech trends affecting his clients.
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Career

Work history

7-2025
Team Lead, Customer Success
Deltek
9-2023 - 7-2025
Senior Success Manager
Deltek
8-2023 - 7-2025
Senior Customer Success Manager | Enterprise
Deltek
1-2022 - 7-2025
Senior Customer Success Manager
Replicon
9-2019 - 2-2022
Customer Success Manager
Replicon
In the press

Media appearances

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Education
2010 - 2011
Post Graduate Program
International School of Management Excellence
2010 - 2011
be
International School of Management and Excellence
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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