Kaylah Hale in

Kaylah Hale

Trailblazer · DISC type DI
Manager of Customer Success - USA Rocky Mountains & Canada at Vacasa
📍 Pemberton, British Columbia, Canada

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
11 Years
Current Role
Manager of Customer Success - USA Rocky Mountains & Canada
Job Level
Middle
Location
Pemberton, British Columbia, Canada
Personality Overview

How Kaylah shows up

Persuasive
Charismatic
Assertive

They like to keep things under control. They are charming and have the ability to align others behind their decisions. They do not mind taking risks and can make hard decisions, if necessary.

Priorities

Topics Kaylah cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2025
Manager of Customer Success - USA Rocky Mountains & Canada
Vacasa
10-2023 - 2-2025
Homeowner Experience Manager - Strategic Retention
Vacasa
8-2019 - 10-2023
Homeowner Experience - Team Lead
Vacasa
8-2017 - 8-2019
Business Development and Onboarding Manager - Canada
Wyndham Destinations
2-2015 - 8-2017
Field Operations - Owner Relations
ResortQuest Whistler Property Management Inc
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Commerce - BCom
Saint Mary's University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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