Keith Chapman in

Keith Chapman

Pioneer · DISC type Dsi
Chief Customer Officer at Transcend Retail Solutions
📍 London, England, United Kingdom

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
15 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
London, England, United Kingdom
Personality Overview

How Keith shows up

Friendly But Fast
Driven But Considerate
Dynamic But Sincere

They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed

Priorities

Topics Keith cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

9-2024
Chief Customer Officer
Transcend Retail Solutions
4-2022
Head of Consulting
Tesco
10-2021 - 4-2022
Head Of Scotland, Tesco Bank
dunnhumby
10-2019 - 10-2021
Head Of Channel & Colleague Insight, Tesco
dunnhumby
9-2017 - 9-2019
Head Of Own Brand Insight, Tesco
dunnhumby
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2003 - 2008
Bachelor of Arts (BA)
University of Surrey
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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