Keith Pergola

Observer
DISC Type : ci

Sr. Global Implementations Manager, Restaurant Associates at Google at Restaurant Associates

New York City Metropolitan Area, United States

Overview

Keith Pergola is a Sr. Global Implementations Manager at Restaurant Associates, specializing in deploying hospitality technology for Fortune 500 clients like Google. He leverages over a decade of experience in restaurant operations and technology, leading large-scale implementations of POS, mobile, and kiosk solutions. His background includes a Bachelors degree and training as a chef from Le Cordon Bleu.

Outside of his primary role, Keith demonstrates a strong commitment to continuous professional development. He frequently completes courses on topics like problem-solving, organization, and project management tools such as Smartsheet, showcasing a dedication to enhancing his skills. People who have worked with him describe him as dedicated, collaborative, and a strong leader.

Unique fact: He is a Le Cordon Bleu-trained chef, uniquely blending culinary arts expertise with a career in global technology implementation.

Personality Overview

Example Seeker

Assertive

Value Driven

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Hospitality Technology
His career focuses on bridging restaurant operations and technology, deploying POS, mobile ordering, and kiosk solutions globally for companies like Google.
Global Implementation
Leads complex technology deployments across more than 100 locations in over 25 countries, highlighting his expertise in managing large-scale, international projects.
Operational Efficiency
His work aims to improve guest experience and operational throughput by driving the adoption of digital ordering solutions that support over 50, 000 daily users.

Media Appearances

Keith Pergola - Restaurant Associates - The Org. Featured in The Org

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Work History

11-2025
Sr. Global Implementations Manager, Restaurant Associates at Google at Restaurant Associates
3-2024
Global Implementation Manager for Restaurant Associates at Google at Restaurant Associates
4-2022 - 3-2024
Technology Delivery Manager at Compass Digital
3-2015 - 4-2022
Assistant General Manager at Restaurant Associates
1-2013 - 3-2015
Staffing & Training Manager at Darden Restaurants

Education

2010 - 2012
Bachelor of Applied Science (B.A.Sc.) from SUNY Oneonta
2007 - 2008
Culinary Arts/Chef Training from Le Cordon Bleu College of Culinary Arts

More Information

Social Presence :

Prographics :

Exp : 14 Location : New York City Metropolitan Area, United States Job Level : Middle Designation : Sr. Global Implementations Manager, Restaurant Associates at Google at Restaurant Associates
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Insights For Selling To Keith

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Keith is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Keith

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Keith move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Keith take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Keith

Personality Compatibility


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