Kelli Dempsey

Enthusiast
DISC Type : i

Director Operational Excellence at InComm Payments

Sandy, Utah, United States

Overview

Kelli is an operations and servicing leader with over 25 years of experience, currently serving as the Director of Operational Excellence at InComm Payments. She specializes in process improvement and data-driven problem-solving, holding a Bachelor’s degree in Business Administration from the University of Utah.

Outside of work, Kelli is deeply involved in her community as a board member for WasteLess Solutions, a non-profit focused on reducing food waste. She enjoys traveling, cooking, trying new restaurants, and playing board games. She has also volunteered with Meals on Wheels and Big Brothers Big Sisters.

She is a board member for a non-profit that fights food waste and insecurity in Utah.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Optimistic

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Operational Excellence
Her current role is Director of Operational Excellence, and her public bio highlights a passion for process improvement and solving problems with data.
Food Waste Reduction
She serves on the board of WasteLess Solutions and actively posts about their mission to fight food waste and insecurity in her community.
Fintech Operations
Her career includes leadership roles at fintech and payment companies like InComm Payments and the digital-first Varo Bank.

Media Appearances

Kelli has no verified media appearances

Work History

4-2025
Director Operational Excellence at InComm Payments
9-2022 - 4-2025
Senior Manager Business Operations at InComm Payments
7-2019 - 9-2022
Director Of Customer Service at Varo Bank
6-2017 - 7-2019
Operations Manager at Varo Bank
3-2017 - 6-2017
Business Analyst at Prestige Financial Services

Education

Bachelor’s Degree from University of Utah

More Information

Social Presence :

Prographics :

Exp : 21 Location : Sandy, Utah, United States Job Level : Mid-senior Designation : Director Operational Excellence at InComm Payments
URL has been copied!

Insights For Selling To Kelli

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelli is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kelli

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Kelli move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Kelli take some risk or not?

  • They can take some low-probability risks if needed.

You And Kelli

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.