Kellie Snyder in

Kellie Snyder

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Chief Customer Officer at LinkSquares
📍 Atlanta Metropolitan Area, United States

Kellie Snyder is the Chief Customer Officer at LinkSquares, specializing in transforming customer experience and scaling global SaaS companies. A graduate of Babson College, she has a distinguished track record of driving revenue growth and retention. Colleagues describe her as an exceptional, proactive, and strategic leader.

Kellie values her professional community, often attending industry events like the CS100 summit to reconnect with former colleagues from companies such as Khoros and Adobe. She actively shares insights and celebrates the successes of her network and team members online.

Unique fact: Before joining LinkSquares, Kellie was a customer of their Contract Lifecycle Management solution on two separate occasions.

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Experience
6 Years
Current Role
Chief Customer Officer
Job Level
Leadership
Location
Atlanta Metropolitan Area, United States
Personality Overview

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Communication Style
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Priorities

Topics Kellie cares about

CX Transformation
Her entire career focuses on transforming post-sales operations to improve customer satisfaction, loyalty, and retention for global software companies.
Scaling SaaS Companies
Specializes in scaling companies from mid-market to over $1B, including leading four post-sales transformations that resulted in successful exits.
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Career

Work history

8-2025
Chief Customer Officer
LinkSquares
5-2022 - 4-2025
Chief Customer Officer
Onapsis
11-2020 - 4-2022
VP, Global Professional Services
Salsify
11-2019 - 3-2021
Strategic Advisor
Parentfile
1-2019 - 11-2019
Chief Customer Success Officer
Deputy
In the press

Media appearances

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Education
Bachelor of Science
Babson College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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