Kelly Aiken

Critic
DISC Type : C

Director of Workforce Development and Planning at UMass Memorial Health

Springfield, Massachusetts Metropolitan Area, United States

Overview

Kelly Aiken is a creative workforce development leader with over two decades of experience, currently serving as the Director of Workforce Development and Planning at UMass Memorial Health. She specializes in building cross-sector partnerships to enhance community health and wealth. She holds both an MS and MEd from the University of California, Davis.

Described by colleagues as an "inspiring and knowledgeable team leader for change, " Kelly is deeply passionate about creating better jobs for everyone. Her work centers on implementing innovative programs, fostering equitable community engagement, and developing social policy in collaboration with diverse sectors.

Unique fact: Before her current role, Kelly founded her own consultancy firm, Workforce Development by Design.

Personality Overview

Critic

Negotiator

ROI Driven

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Healthcare Workforce
Her entire career and current role at UMass Memorial Health are dedicated to developing the healthcare workforce through innovative programs and strategic planning.
Apprenticeship Programs
She frequently celebrates the success of earn-and-learn initiatives at UMass Memorial, such as the medical assistant and surgical technologist apprenticeship programs.
Community Partnerships
She emphasizes that "partnerships are everything, " collaborating with institutions like Lasell University to create unique educational programs for caregivers.

Media Appearances

Kelly has no verified media appearances

Work History

3-2023
Director of Workforce Development and Planning at UMass Memorial Health
8-2022 - 3-2023
Senior Workforce Planning Consultant at UMass Memorial Health
12-2021
Principal and Founder at Workforce Development by Design
11-2021 - 9-2022
Senior Advisor on Workforce at Center for Health Impact
4-2019 - 9-2021
Chief Program Officer at National Fund for Workforce Solutions

Education

1993 - 1996
MS and MEd from University of California, Davis
1984 - 1988
BS from University of Colorado Boulder

More Information

Social Presence :

Prographics :

Exp : 11 Location : Springfield, Massachusetts Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Workforce Development and Planning at UMass Memorial Health
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Kelly

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kelly take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kelly

Personality Compatibility


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