Kelly Bishop

Examiner
DISC Type : cs

Assistant Director of Urgent Care at Midlands and Lancashire Commissioning Support Unit

Clitheroe, England, United Kingdom

Overview

Kelly Bishop is the Assistant Director of Nursing and Urgent Care at Midlands and Lancashire Commissioning Support Unit. A senior nurse with extensive NHS experience, she specializes in clinical service redesign, performance improvement, and strategic planning. She holds an MSc in Health and Public Leadership.

There is no publicly available information regarding Kellys personal life or hobbies.

She frequently chairs the NHS Patient Flow Conference, a key industry event focused on optimizing patient care and hospital efficiency.

Personality Overview

Late Adopter

Status Quo Seeker

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are thorough and always follow a systematic approach. Being observant comes to them naturally.

Topics They Care About

Patient Flow
Chairs and speaks at multiple NHS Patient Flow Conferences, focusing on improving efficiency, reducing delays, and enhancing patient pathways.
Urgent Care Transformation
Her title and a recent podcast appearance highlight her work in redesigning urgent care services to address emergency department waits and ambulance delays.
Healthcare Technology
Advocates for using technology, data analytics, and telemedicine to improve patient flow and reduce bottlenecks in the healthcare system.

Media Appearances

Kelly has no verified media appearances

Work History

1-2021
Assistant Director of Urgent Care at Midlands and Lancashire Commissioning Support Unit
6-2018 - 1-2021
Head of Nursing at NHS Transformation Unit
7-2017 - 6-2018
Deputy Director of Transformation at NHS Transformation Unit
7-2015 - 7-2017
Head of Strategy and Planning at Bolton NHS Foundation Trust
10-2012 - 7-2015
General Manager at Bolton NHS Foundation Trust

Education

2007 - 2009
Master of Science (MSc) from University of Birmingham (Health Service Management Centre) and Manchester Business School.
1995 - 1999
Bachelor's degree from Liverpool John Moores University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Clitheroe, England, United Kingdom Job Level : Mid-senior Designation : Assistant Director of Urgent Care at Midlands and Lancashire Commissioning Support Unit
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kelly

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Kelly take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Kelly

Personality Compatibility


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