Kelly Burke in

Kelly Burke

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Director, Services Operations at CDW
📍 San Antonio, Texas, United States

Kelly Burke is an experienced Director of Service Operations at CDW with over a decade of expertise in driving departmental growth and implementing solutions to complex challenges. A graduate of Texas A&M University, she is described by colleagues as an innovative, supportive, and dedicated leader known for delivering high-quality results.

She recently completed a course on Microsoft 365 Copilot, indicating a strong interest in applying new AI technologies to enhance business operations.

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Experience
13 Years
Current Role
Director, Services Operations
Location
San Antonio, Texas, United States
Personality Overview

How Kelly shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kelly cares about

Service Operations
Her career focus involves managing and restructuring service operations teams to meet SLAs and ensure balanced workloads.
Team Leadership
Recommendations highlight her role as a mentor and an innovative, supportive boss who listens to her team's ideas.
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Career

Work history

12-2021 - 12-2025
Director, Services Operations
CDW
2-2016 - 12-2021
Manager, Services Operations
Sirius Computer Solutions
2-2012 - 2-2016
Sales Support Advisor
Sirius Computer Solutions
In the press

Media appearances

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Education
1998 - 2001
Bachelor of Arts
Texas A&M University College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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