Kelly Scott

Questioner
DISC Type : c

Senior Salesforce Administrator at DonorsChoose

Metro Jacksonville, United States

Overview

Kelly Scott is a Senior Salesforce Administrator at DonorsChoose with deep expertise in the nonprofit sector. A 10x certified Salesforce professional and graduate of the University of North Florida, she is also a community leader for the Jacksonville, FL Salesforce Nonprofit User Group, focusing on CRM systems and training.

Outside of her primary role, Kelly is deeply committed to continuous professional development and community engagement. She actively pursues new certifications, such as Slack, and participates in learning challenges, demonstrating a passion for expanding her knowledge and sharing it with others in her field.

Unique fact: Kelly set and achieved a personal goal of earning 10 Salesforce certifications within a single year.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

Salesforce for Nonprofits
Her entire career, current role at DonorsChoose, and her position as a Nonprofit Community Group Leader highlight her specific focus on using Salesforce to help nonprofits succeed.
Continuous Learning
She frequently posts about her goals for earning new certifications, recently achieving her 10th Salesforce certification and actively participating in a 30-day Slack learning challenge.
Slack Integration
Her recent focus has been on mastering Slack, noting the positive impact the Salesforce and Slack connection has had on her role as a nonprofit administrator.

Media Appearances

Kelly has no verified media appearances

Work History

7-2023
Senior Salesforce Administrator at DonorsChoose
7-2022 - 7-2023
Salesforce Consultant at Elevation Solutions
1-2022 - 7-2022
Data Systems Lead at Generation USA
4-2021 - 1-2022
Data Systems Manager at Generation USA
9-2020 - 4-2021
US Systems Training and Support Specialist at Generation USA

Education

2011 - 2014
Master of Education (M.Ed.) from University of North Florida
2008 - 2011
Bachelor of Education (B.Ed.) from University of North Florida

More Information

Social Presence :

Prographics :

Exp : 14 Location : Metro Jacksonville, United States Job Level : N/A Designation : Senior Salesforce Administrator at DonorsChoose
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Insights For Selling To Kelly

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kelly is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Kelly

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kelly move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Kelly take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Kelly

Personality Compatibility


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