Ken Chau

Cheerleader
DISC Type : Is

Head of Solutions Engineering (Pre-sales) at Flare

Greater Toronto Area, Canada

Overview

Ken Chau is the Head of Solutions Engineering at Flare, leading the pre-sales team with over eight years of experience in cybersecurity. He specializes in solutions architecture and product management, with a focus on detecting threats across the clear and dark web. Colleagues describe him as technical, innovative, and exceptional at explaining complex concepts.

He actively demonstrates how Flares platform can be used as a forensic tool, tracing cybercriminal activity on the dark web to help companies respond to incidents like ransomware leaks.

Personality Overview

Cheerful

Story-Driven

Listener

They are more likely to go for proven solutions.  Win-win scenarios can appeal strongly to them. Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.

Topics They Care About

Threat Exposure Management
As Head of Solutions Engineering at Flare, his work centers on the company's Continuous Threat Exposure Management (CTEM) platform, helping organizations identify and manage digital risks.
Dark Web Monitoring
He demonstrates how Flare's platform monitors the criminal underground, including dark web forums and stealer log markets, to surface actionable intelligence for customers.
Cybersecurity Pre-sales
His career is focused on pre-sales engineering and solutions architecture. He is actively building his team of Solutions Engineers to support company growth.

Media Appearances

Ken has no verified media appearances

Work History

9-2024
Head of Solutions Engineering (Pre-sales) at Flare
4-2024 - 9-2024
Senior Solutions Engineer at Flare
5-2020 - 9-2024
Solutions Architect at Dsire Consulting Inc
3-2023 - 3-2024
Head of User Enablement (Product) at IriusRisk
9-2020 - 3-2023
Sr. Solutions Architect (Pre-sales) at IriusRisk

Education

2003 - 2004
Computer/Information Technology Administration and Management from Humber College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Toronto Area, Canada Job Level : Mid-senior Designation : Head of Solutions Engineering (Pre-sales) at Flare
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Insights For Selling To Ken

During A Call Or A Meeting

DO's

  • Show them how they look good by making this decision
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision
  • Take time to make them feel comfortable before getting to the main pitch

DONT's

  • Don’t push them to make decisions very fast, let them take their time
  • Don’t get into excessive details unless prompted
  • Avoid unnecessary confrontation if it arises incidentally

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ken is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Ken

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Ken move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Ken take some risk or not?

  • They are unlikely to take many risks.

You And Ken

Personality Compatibility


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