Ken McGrath in

Ken McGrath

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Credit Strategy Manager at Thames Water
📍 Greater Coventry Area, United Kingdom

Ken McGrath is a Collections and Credit Director specializing in operational transformation, regulatory compliance, and payments. With a postgraduate degree in innovation from University College Dublin and a 6 Sigma certification, colleagues describe him as highly knowledgeable, commercially minded, and supportive, with a strong ability to deliver results in challenging environments.

He is focused on continuous professional development, recently highlighting an interest in leveraging AI for governance, risk, and compliance. Ken actively engages with his professional network by endorsing and recommending former colleagues, demonstrating a commitment to supporting talent and fostering strong relationships.

He is a proponent of being "positively disruptive" and embracing innovation to achieve world-class service delivery.

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Experience
20 Years
Current Role
Credit Strategy Manager
Job Level
Middle
Location
Greater Coventry Area, United Kingdom
Personality Overview

How Ken shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ken cares about

Credit Transformation
His career is centered on transforming credit and collections operations, with a focus on process re-design, compliance, and improving customer flow.
AI in Compliance
Recently shared his completion of a course on "Leveraging AI for Governance, Risk, and Compliance, " indicating a forward-looking interest in applying new technologies to his field.
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Career

Work history

1-2026
Credit Strategy Manager
Thames Water
11-2025 - 1-2026
Head of Strategic Recoveries (contract)
Agena Group
5-2025 - 7-2025
Head of Credit & Operations - Interim
Scania Financial Services
10-2023 - 10-2024
Head of Credit & Collections
Cuckoo Fibre Ltd
9-2018 - 9-2023
Credit Acquisition Strategy & Policy
Virgin Media
In the press

Media appearances

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Education
2015 - 2016
postgrad in innovation
University College Dublin
2015 - 2015
6 Sigma
IBEC
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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