Kendra Smith

Observer
DISC Type : ci

Head of Talent & Learning at LyondellBasell

Houston, Texas, United States

Overview

Kendra Smith is a global HR leader at LyondellBasell with over 15 years of experience in the energy sector. She specializes in talent management, organizational development, and culture transformation. She holds both a Bachelors and an M. B. A. from Texas A&M University.

Outside of work, Kendra is a passionate advocate for childhood cancer awareness, a cause deeply personal to her. She also champions women in science and maintains strong connections with her alma mater by participating in recruiting events and promoting its programs.

Her perspective on life and leadership was profoundly shaped by her sons successful battle with brain cancer.

Personality Overview

Curious

Assertive

Example Seeker

They are likely to ask many questions and look heavily for supporting information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Talent & Leadership
Her current global role focuses on talent management, leadership development, performance management, and transforming the company culture.
Childhood Cancer Awareness
A deeply personal cause for her, as her son is a brain cancer survivor. She uses her experience to raise awareness.
HR Transformation
At BP, she led a major HR transformation, modernizing processes for 1, 800 professionals and implementing new technology like Workday.

Media Appearances

Kendra has no verified media appearances

Work History

5-2023
Head of Talent & Learning at LyondellBasell
9-2022 - 5-2023
Human Resources Director at LyondellBasell
4-2020 - 9-2022
Director of Learning and Development at LyondellBasell
10-2017 - 6-2019
Human Resources Transformation, Upstream Lead at BP
8-2013 - 9-2017
HR Director at BP

Education

2001 - 2003
Master of Business Administration (M.B.A.) from Texas A&M University
1995 - 1998
Bachelor of Science (B.S.) from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Head of Talent & Learning at LyondellBasell
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Insights For Selling To Kendra

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Help them understand the risk aspect fully while inspiring confidence
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kendra is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Kendra

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kendra move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kendra take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Kendra

Personality Compatibility


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