Keng Ng in

Keng Ng

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Group CTO at Bakers Delight
📍 Camberwell, Victoria, Australia

Keng Ng is the Group CTO at Bakers Delight, applying his software engineering background from Monash University to innovate within the retail sector. He has a track record of leading significant transformations, including redesigning a technology team at Specsavers to be 300% more effective and building enterprise integration services from scratch.

He possesses a deep fascination with the entire retail lifecycle, from product development and manufacturing to logistics and customer re-engagement. His time in the footwear industry gave him a unique appreciation for craftsmanship, learning the intricate details of how products like shoes are made.

He successfully built the business case and obtained investment to establish an entirely new Enterprise System Integration service at a previous company.

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Experience
28 Years
Current Role
Group CTO
Job Level
Leadership
Location
Camberwell, Victoria, Australia
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Keng cares about

Retail Technology
He has a deep interest in applying technology to solve real-world problems across the entire retail value chain, from product development to omnichannel sales.
Digital Transformation
He is leading a pivotal shift from a single-vendor suite to a best-in-class global digital platform for customer, e-commerce, and loyalty systems.
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Career

Work history

1-2025
Group CTO
Bakers Delight
7-2019 - 1-2025
Chief Technology Officer (CIO)
Munro Footwear Group
5-2017 - 6-2019
Director of IT (ANZ)
Specsavers
4-2016 - 5-2017
Head of Integration Services
Specsavers
7-2015 - 4-2016
Head of Technical Architecture
Specsavers
In the press

Media appearances

Keng Ng - Group CTO at Bakers Delight. Featured in TheOrg
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Education
1992 - 1997
Bachelor of Computing
Monash University
1990 - 1991
VCE
Luther College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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