Kenneth Marenco is a customer experience and contact center leader at Oak Street Health, focused on delivering exceptional patient care. His expertise spans omnichannel strategy and vendor management across healthcare, telecom, and insurance, with experience leading teams of over 150 people. He holds a Bachelor of Business Administration from Barry University.
Outside of his direct responsibilities, Kenneth values the importance of supportive leadership. He believes that respecting different ideas and viewpoints is key to retaining talent. He expresses gratitude for a strong support system, highlighting both his family at home and his team at work as integral to his success.
While at AT&T, he managed key vendor relationships with partners located both domestically in Virginia and offshore in the Philippines.
Read the full overview →They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
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