Kenneth Marenco in

Kenneth Marenco

Evaluator · DISC type dsc
Clinical Call Center Manager at Oak Street Health
📍 Charlotte, North Carolina, United States

Kenneth Marenco is a customer experience and contact center leader at Oak Street Health, focused on delivering exceptional patient care. His expertise spans omnichannel strategy and vendor management across healthcare, telecom, and insurance, with experience leading teams of over 150 people. He holds a Bachelor of Business Administration from Barry University.

Outside of his direct responsibilities, Kenneth values the importance of supportive leadership. He believes that respecting different ideas and viewpoints is key to retaining talent. He expresses gratitude for a strong support system, highlighting both his family at home and his team at work as integral to his success.

While at AT&T, he managed key vendor relationships with partners located both domestically in Virginia and offshore in the Philippines.

Read the full overview →
Experience
17 Years
Current Role
Clinical Call Center Manager
Job Level
Middle
Location
Charlotte, North Carolina, United States
Personality Overview

How Kenneth shows up

Quality Focused
Hard To Convince
Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Priorities

Topics Kenneth cares about

Patient Experience
Leads a clinical call center where his primary focus is delivering exceptional patient care and ensuring customer satisfaction and retention in the healthcare sector.
Large-Scale Leadership
Highlights his experience in leading teams of over 150 people, developing their skills in sales and service to meet organizational goals.
+5 more topics Login to view topics
Career

Work history

9-2021
Clinical Call Center Manager
Oak Street Health
2-2021 - 9-2021
Liberty Mutual Insurance Agent
Liberty Mutual Insurance
3-2020 - 12-2020
Husqvarna Sevice Corp. Supervisor Robotics
Husqvarna Group
7-2013 - 3-2020
Senior Sales Manager
AT&T
7-2012 - 7-2013
Vendor Manager
AT&T
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2008 - 2012
Bachelor of Business Administration (B.B.A.)
Barry University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

Other Oak Street Health Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Kenneth. Free, 10 seconds.