Kent Cheung

Energizer
DISC Type : I

Senior Engineering Triage Manager at SAP SuccessFactors at SuccessFactors

Mooresville, North Carolina, United States

Overview

Kent has no verified overview

Personality Overview

Big Picture Person

Full Of Energy

Relationship Oriented

They are always positive and upbeat, so take their promises with a pinch of salt.  They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Kent has no verified topics they care about

Media Appearances

Kent has no verified media appearances

Work History

1-2011
Senior Engineering Triage Manager at SAP SuccessFactors at SuccessFactors
7-2007 - 10-2012
Tier 3 Customer Success Advocate at SuccessFactors
1-2006 - 7-2007
Technical Support at Texthelp Systems
10-2004 - 1-2006
Field Technician at Atrion International
2-2004 - 8-2004
IT Technician (Intern) at Raytheon IDS

Education

2000 - 2004
BS from Johnson & Wales University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Mooresville, North Carolina, United States Job Level : Middle Designation : Senior Engineering Triage Manager at SAP SuccessFactors at SuccessFactors
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Insights For Selling To Kent

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation

DONT's

  • Avoid overloading them with too much detail
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kent is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Kent

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kent move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Kent take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Kent

Personality Compatibility


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