Kev Tatlow in

Kev Tatlow

Examiner · DISC type cs
Customer Contact Manager (Billing Specialist) at South West Water
📍 Torquay, England, United Kingdom

Kev Tatlow is a Customer Contact Manager and Billing Specialist at South West Water, where he has worked since 2016. He has a long history in customer-facing roles, focusing on account management, payment plans, and resolving customer queries. He previously worked as a Customer Service Representative at First Utility and attended South Bromsgrove High School.

Outside of his primary career, Kev has a deep passion for radio, having worked as a freelance presenter. He is also an avid hobbyist, actively involved in amateur (ham) radio with the call sign G4XLO and enjoys building and flying model aircraft. He moved to Devon in 2016 and appreciates local community events.

He was once a presenter for the famous 1970s offshore station, Radio North Sea International.

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Experience
24 Years
Current Role
Customer Contact Manager (Billing Specialist)
Job Level
Middle
Location
Torquay, England, United Kingdom
Personality Overview

How Kev shows up

Overcautious
Tough To Convince
Process Oriented

The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise. Being observant comes to them naturally.

Priorities

Topics Kev cares about

Customer Care
His entire career, from First Utility to his current specialist role at South West Water, is centered around resolving customer account and billing queries.
Amateur Radio
He is an active ham radio operator (call sign G4XLO) and participates in online forums discussing DMR radio setups and related technology.
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Career

Work history

11-2021
Customer Contact Manager (Billing Specialist)
South West Water
1-2017 - 10-2021
Customer Service Representative
South West Water
1-2001
Freelance Radio Presenter
Home
2-2014 - 10-2016
Customer Service Representative
First Utility
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1980 - 1985
O level
South Bromsgrove High School
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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