Kieley Crisp in

Kieley Crisp

Enthusiast · DISC type i
Director of Retention and Expansion at Momentus Technologies
📍 Knoxville, Tennessee, United States

Kieley is the Director of Customer Retention and Expansion at Momentus Technologies, focusing on leading cross-functional projects to drive customer success and revenue growth. She has a strong background in customer-facing roles, including building a new renewals team.

She is passionate about customer service, technology, leadership, and exploring new apps and SaaS tools. Kieley also enjoys giving and receiving feedback, and has a keen interest in AI and automation.

Kieley received a Q2 Core Value Award for exhibiting passion, recognized for her team spirit and creative problem-solving.

Read the full overview →
Experience
14 Years
Current Role
Director of Retention and Expansion
Job Level
Mid-senior
Location
Knoxville, Tennessee, United States
Personality Overview

How Kieley shows up

Consensus Focused
Non-Confrontational
Story Driven

They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Priorities

Topics Kieley cares about

Customer Retention
As Director of Customer Retention and Expansion, Kieley focuses on leading cross-functional projects to improve customer retention and drive revenue growth.
SaaS Leadership
Kieley identifies as an energetic and collaborative SaaS leader, thriving in scaling companies where she solves problems and develops others.
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Career

Work history

5-2025
Director of Retention and Expansion
Momentus Technologies
6-2023 - 4-2025
Director of Customer Retention (Renewals)
Momentus Technologies
4-2020 - 5-2023
Director of Client Success (Support)
Momentus Technologies
10-2018 - 4-2020
Client Success Manager (Support)
EventBooking
7-2017
Member
Support Driven
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
Moody Bible Institute
Education details unavailable
Pellissippi State Community College
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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