Kim Bishop

Trailblazer
DISC Type : ID

Senior Vice President, Worldwide Customer Success at MicroStrategy

Washington DC-Baltimore Area, United States

Overview

Kim Bishop is the Senior Vice President of Worldwide Customer Success at MicroStrategy, where she leads a global team managing a significant renewal pipeline. An MBA graduate from the University of Maryland, she has extensive experience in business intelligence and operations. Colleagues describe her as an organized, proactive, and effective leader with great business instincts.

She is a passionate advocate for female empowerment in the workplace, having founded the "At the Table" MicroStrategy Womens Network and being a founding member of Chief, a private network for senior women leaders. She has also led initiatives to support breast cancer awareness.

Unique fact: Kim is officially "Bitcoin 102 certified, " reflecting a personal and professional alignment with her companys strategic focus on digital assets.

Personality Overview

Achievement-Oriented

Assertive

Values Relationships

A combination of speed and relationship gets the best response from them.  They are more likely to accept new and exciting technologies. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Women in Leadership
She is the founding president of MicroStrategy's women's network and a founding member of Chief, a network designed to advance senior women leaders.
Global Customer Success
Her current role involves leading an international team and managing an annual renewal pipeline of approximately $330 million.
Bitcoin & Crypto
She recently became "Bitcoin 102 certified" and actively posts in support of MicroStrategy's corporate bitcoin strategy.

Media Appearances

Kim has no verified media appearances

Work History

4-2017
Senior Vice President, Worldwide Customer Success at MicroStrategy
11-2016 - 12-2019
President & Founding Member, At the Table - MicroStrategy Women's Network at MicroStrategy
11-2015 - 4-2017
Vice President, Corporate Operations at MicroStrategy
3-2021 - 3-2022
Founding Member at Chief
9-2011 - 11-2015
Vice President, Data Services and Business Intelligence at GridPoint, Inc.

Education

1994 - 1996
MBA from University of Maryland - Robert H. Smith School of Business
1990 - 1994
BS from Penn State University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Washington DC-Baltimore Area, United States Job Level : Leadership Designation : Senior Vice President, Worldwide Customer Success at MicroStrategy
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Help them visualize the impact of their decision
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Kim

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Kim take some risk or not?

  • If necessary, they will be ready to take risks.

You And Kim

Personality Compatibility


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