Kim Gartland in

Kim Gartland

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CUSTOMER RELATIONSHIP MANAGER at AXA UK
📍 Watford, England, United Kingdom

Kim is an experienced Marketing Professional and Enterprise Digital Transformation Specialist, currently a Customer Relationship Manager at AXA UK. With over 25 years in marketing, she specializes in automating marketing processes for large international companies and driving large-scale personalization.

She is passionate about developing customer-centric, data-driven strategies and believes in the power of collaboration. Kim has been actively involved in events celebrating women in leadership and advocating for diversity and inclusion.

Kim successfully implemented Salesforce Marketing Cloud projects across 17 international markets, identifying use cases for process improvements.

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Experience
7 Years
Current Role
CUSTOMER RELATIONSHIP MANAGER
Job Level
Middle
Location
Watford, England, United Kingdom
Personality Overview

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Priorities

Topics Kim cares about

Digital Transformation
Her career focuses on leading digital transformation projects, particularly in automating marketing processes and achieving personalization for large enterprises.
Marketing Automation
She has extensive experience in implementing Salesforce Marketing Cloud and providing strategic guidance on new marketing capabilities and media vendor contracts.
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Career

Work history

1-2024
CUSTOMER RELATIONSHIP MANAGER
AXA UK
11-2023 - 1-2024
DIGITAL MARKETING SPECIALIST | Media, Personalisation, Digital and Direct Marketing
Losika Consulting
2-2022 - 7-2023
ENTERPRISE ACCOUNT EXECUTIVE | Strategic and trusted advisor
Salesforce
2-2020 - 2-2022
SALESFORCE PRODUCT OWNER | Marketing Cloud
Standard Bank Group
2-2019 - 2-2022
SENIOR MANAGER | Media, Personalisation and Data Driven Marketing
Standard Bank Group
In the press

Media appearances

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Education
6-2019 - 11-2019
Leading in Digital Economies
GIBS Business School (Gordon Institute of Business Science)
2-2005 - 9-2008
Master of Business Leadership (MBL)
University of South Africa/Universiteit van Suid-Afrika
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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