Kim Greene-Williams

Energizer
DISC Type : I

Multi-Specialty Surgery Clinic Manager at Keck School of Medicine of the University of Southern California

Los Angeles Metropolitan Area, United States

Overview

Kim Greene-Williams is a seasoned Surgery Clinic Manager at the Keck School of Medicine of USC, with deep expertise in operations, marketing, and team development. A graduate of UCLA and UC Berkeley, she manages operations servicing over 18, 000 patients annually and leads a staff of more than 150.


She negotiated out-of-network contracts that established a 3X Medicare reimbursement rate during her time at UCLA Medical Center.

Personality Overview

Informal

Enthusiastic

Full Of Energy

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They are people oriented, friendly and like creating new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Healthcare Operations
Manages multi-specialty surgery clinics servicing over 18, 000 patients annually, overseeing staffing, workflows, and budgets to ensure optimal performance.
Team Development
Focuses on creating a positive culture through hiring, training, and implementing engagement programs for large clinical and administrative teams.
Patient Experience
Reaches across departments to ensure smooth workflows and staff communication, with experience compassionately managing extreme patient and family conditions.

Media Appearances

Kim has no verified media appearances

Work History

9-2016
Multi-Specialty Surgery Clinic Manager at Keck School of Medicine of the University of Southern California
9-2016
Clinic Operations Manager at Keck Medicine, University of Southern California
5-2010 - 8-2016
Operations Supervisor at Cedars-Sinai Medical Center
5-2004 - 5-2010
Administrative Specialist at UCLA Medical Center
1-2000 - 4-2003
Practice Manager at Cyrus T. Greene, MD

Education

Bachelor of Arts from UCLA
Business Administration and Management from University of California, Berkeley

More Information

Social Presence :

Prographics :

Exp : 24 Location : Los Angeles Metropolitan Area, United States Job Level : Middle Designation : Multi-Specialty Surgery Clinic Manager at Keck School of Medicine of the University of Southern California
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Insights For Selling To Kim

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kim is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Kim

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Kim move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Kim take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Kim

Personality Compatibility


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