Kim Schwendeman in

Kim Schwendeman

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Head of Customer Success at Priority
📍 Atlanta Metropolitan Area, United States

Kim is an innovative payments executive focused on digital transformation, sales enablement, and customer success. With a BBA from Ohio University, she is a frequent industry speaker. People who have worked with her describe her as supportive, smart, and a talented expert who knows the payments space thoroughly.

She is a recognized thought leader and evangelist for outcome-based delivery, frequently speaking at major industry conferences like MPC and the MFM annual conference.

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Experience
4 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Atlanta Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kim cares about

Payments-led Growth
Actively discusses and speaks about how integrated payments can drive significant growth and revenue for SaaS companies.
Digital Transformation
Led major digital strategy initiatives for customer onboarding, underwriting, and servicing in previous roles, managing large budgets and global teams.
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Career

Work history

3-2025
Head of Customer Success
Priority
9-2022 - 6-2024
SVP, Partner Growth
Stax Payments
3-2021 - 9-2022
SVP, Head of US Channel Partnerships
Openpay
10-2020
SVP, Head of Digital Customer Enablement
Elavon, Inc.
SVP, Head of Global Sales Innovation
Elavon, Inc.
In the press

Media appearances

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Education
BBA
Ohio University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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