Kirill Balabaev

Critic
DISC Type : C

Technical Support Engineer at TeamViewer

Stuttgart, Baden-Württemberg, Germany

Overview

Kirill has no verified overview

Personality Overview

Negotiator

Precise

ROI Driven

They choose to analyze logically and value facts to emotions.  They like to do things independently and don’t look for support from others. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Kirill has no verified topics they care about

Media Appearances

Kirill has no verified media appearances

Work History

8-2016
Technical Support Engineer at TeamViewer
6-2012 - 1-2016
Senior IT Engineer at LUKOIL Mid-East Ltd., Dubai, UAE. VIP, VCS and Multimedia Support. at ITPS - IT Professional Solutions
9-2011 - 6-2012
Technical Support Engineer at JSC “ER-Telecom Holding”
10-2009 - 8-2011
Technical Translator at ZTE Corporation
11-2008 - 10-2009
Technical Customer Support Representative at Electronic Arts

Education

1999 - 2004
Master’s Degree from Perm State University (PSU)
2007 - 2008
System Engineering and Information Technologies from Unicorn University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Stuttgart, Baden-Württemberg, Germany Job Level : Mid-senior Designation : Technical Support Engineer at TeamViewer
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Insights For Selling To Kirill

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t rush them till they have clearly gotten all the necessary information
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kirill is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Kirill

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Kirill move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kirill take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kirill

Personality Compatibility


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