Kristen Haga

Enthusiast
DISC Type : i

Vice President of Customer Experience at Aceable

Austin, Texas, United States

Overview

Kristen has no verified overview

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Kristen has no verified topics they care about

Media Appearances

Kristen has no verified media appearances

Work History

Vice President of Customer Experience at Aceable
Advisor at Customer Success Consulting
Director of Customer Success at Spredfast (formally Mass Relevance)
Director of Customer Success at Spredfast (formally Mass Relevance)
Director of Customer Success at Newgistics

Education

Education details unavailable from University of Michigan
Education details unavailable from Semester At Sea

More Information

Social Presence :

Prographics :

Exp : N/A Location : Austin, Texas, United States Job Level : Senior Designation : Vice President of Customer Experience at Aceable
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Insights For Selling To Kristen

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Maintain high, positive energy and convey confidence
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristen is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Kristen

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Kristen move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Kristen take some risk or not?

  • They can take some low-probability risks if needed.

You And Kristen

Personality Compatibility


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