Kristen Taylor, SHRM-CP

Inquisitor
DISC Type : Ic

Senior HR Operations Manager at ecoATM Gazelle

Washington, District of Columbia, United States

Overview

Kristen is a SHRM-certified People Operations professional with over 15 years of experience focusing on talent, culture, and employee engagement. A graduate of Siena University, her career highlights include senior HR roles at ecoATM Gazelle and UrbanStems, where she has focused on process optimization and HR service delivery.

She once rescued a stalled HRIS implementation project for a non-profit client, successfully managing the transition to a new system on an accelerated timeline.

Personality Overview

Curious

Example Seeker

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally good communicators and can be hard to convince.

Topics They Care About

Talent & Culture
States a passion for talent and culture in her professional summary, a consistent theme throughout her career in people operations.
Employee Engagement
Focuses on employee engagement, rewards, and recognition as core responsibilities in her previous roles.
HR Process Improvement
Emphasizes conceptualizing and implementing process improvements and streamlining HR workflows to enhance efficiency and accuracy in her work.

Media Appearances

Kristen has no verified media appearances

Work History

8-2024
Senior HR Operations Manager at ecoATM Gazelle
11-2023 - 8-2024
Director, Human Resources at UrbanStems
8-2022 - 11-2023
Senior Human Resources Generalist at UrbanStems
8-2021 - 9-2022
HRBP at Cordia Resources
6-2017 - 8-2021
People Operations Manager at UrbanStems

Education

2007 - 2011
Bachelor of Arts (B.A.) from Siena University
2003 - 2007
High School from Herkimer High School

More Information

Social Presence :

Prographics :

Exp : 8 Location : Washington, District of Columbia, United States Job Level : Middle Designation : Senior HR Operations Manager at ecoATM Gazelle
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Insights For Selling To Kristen

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristen is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Kristen

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kristen move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kristen take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Kristen

Personality Compatibility


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