Kristie Cummings

Captain
DISC Type : SD

Director, IT Operations at S&B

Houston, Texas, United States

Overview

Kristie Cummings is the Director of IT Operations at S&B, specializing in driving innovation in IT infrastructure and digital workplaces. Her career includes senior leadership roles at HP and NRG Energy. She holds a Bachelor of Business Administration from the University of Houstons C. T. Bauer College of Business.

Following the merger of GenOn Energy and NRG Energy, she became the Director of Client Operations for the combined organization.

Personality Overview

Planner & Achiever

Decisive But Calm

Consummate Professional

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Digital Workplace
Her experience includes being Director of Digital Workplace Technologies at HP, focusing on end-user support, workplace technology, and infrastructure automation.
IT Infrastructure
A core focus throughout her career, having held senior director roles in IT Infrastructure and Operations at companies like S&B and NRG Energy.
Cybersecurity Awareness
She actively promotes the importance of protecting digital assets through posts about using strong passwords, multi-factor authentication, and avoiding suspicious links.

Media Appearances

Kristie has no verified media appearances

Work History

7-2025
Director, IT Operations at S&B
3-2025 - 7-2025
Director - Digital Workplace Technologies at HP
4-2019 - 11-2024
Sr. Director - IT Infrastructure at NRG Energy
12-2010 - 4-2019
Director - Client Operations at NRG Energy
5-2009 - 12-2010
IT Manager at GenOn

Education

1996 - 2000
Bachelor of Business Administration (BBA) from University of Houston, C.T. Bauer College of Business

More Information

Social Presence :

Prographics :

Exp : 24 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Director, IT Operations at S&B
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Insights For Selling To Kristie

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Focus on the results that your product produces, expect some strategic questions in return
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't go over them unless you are left with no other option
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristie is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kristie

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kristie move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kristie take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kristie

Personality Compatibility


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