Kristin Hawthorne

Enthusiast
DISC Type : i

Senior Client Success Manager at Momentum Factor

Magnolia, Texas, United States

Overview

With over 18 years of experience, Kristin Hawthorne is a Senior Client Success Manager at Momentum Factor, where she specializes in client engagement and fostering long-term business relationships. Her background spans client success, coaching, and direct sales, supported by her business studies at Texas Tech University and a DSCP-CP certification.

Personality Overview

Consensus Focused

Story Driven

Non-Confrontational

They are more about building relationships than just cutting deals.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Client Success
Her current role focuses on client engagement, retention, and building strong business partnerships to drive long-term success for her clients.
Direct Selling
Has extensive experience in the direct sales industry, having led a massive team at Younique and shown interest in the Direct Selling Association.
Personal Transformation
As a transformation coach, she created an ebook and coached people to help them overcome Binge Eating Disorder, a challenge she personally conquered.

Media Appearances

Kristin has no verified media appearances

Work History

11-2021
Senior Client Success Manager at Momentum Factor
1-2014 - 9-2021
Direct Sales at Younique Products
12-2013 - 9-2021
Blogger at FabFitBeauty
1-2005 - 12-2021
Transformation Coach at End Binge Eating Now

Education

8-1998 - 5-2002
Business Administration and Management from Texas Tech University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Magnolia, Texas, United States Job Level : Middle Designation : Senior Client Success Manager at Momentum Factor
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Insights For Selling To Kristin

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Give them the opportunity to lead the conversation where possible
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kristin is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Kristin

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Kristin move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Kristin take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Kristin

Personality Compatibility


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