Kyle Klapman

Critic
DISC Type : C

Sr. Manager - IT Global Quality & Regulatory at Arthrex

Naples, Florida, United States

Overview

Kyle is a Senior IT Manager at Arthrex, specializing in Global Quality & Regulatory systems. He leads the implementation of SAP modules for manufacturing and logistics within FDA & GMP regulated environments. He holds an MBA and a B. S. from Iowa State University and is an ASQ Certified Quality Auditor.


He is an ASQ Certified Quality Auditor, a distinction that highlights his expertise in quality assurance standards.

Personality Overview

Information Seeker

Negotiator

ROI Driven

They choose to analyze logically and value facts to emotions.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Global Quality Systems
He manages the program for Arthrex's global electronic quality management systems, including Nonconformance, CAPA, and Complaint Management.
SAP Implementation
Has extensive experience leading business blueprinting, configuration, and testing for SAP Supply Chain Logistics and Quality Management functions.
Regulated Environments
His career has focused on IT solutions for international manufacturing and warehousing facilities in FDA & GMP regulated industries.

Media Appearances

Kyle has no verified media appearances

Work History

8-2022
Sr. Manager - IT Global Quality & Regulatory at Arthrex
8-2020 - 8-2022
Manager - IT Global Quality & Regulatory at Arthrex
10-2017 - 8-2020
Supervisor - Global Solution Management at Arthrex
7-2013 - 9-2014
IT Functional Design Architect (Consultant) at AbbVie
7-2013 - 9-2014
SAP QM Consultant at Quality Management Solutions, Inc. (QMS)

Education

2007 - 2009
Masters of Business Administration from Iowa State University
2004 - 2009
Bachelors of Science from Iowa State University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Naples, Florida, United States Job Level : Middle Designation : Sr. Manager - IT Global Quality & Regulatory at Arthrex
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Insights For Selling To Kyle

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be formal and objective, they will appreciate it more
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kyle is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Kyle

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Kyle move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Kyle take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Kyle

Personality Compatibility


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