Kylie Castrissios

Questioner
DISC Type : c

General Counsel & Company Secretary (APAC) at Sinch

Greater Melbourne Area, Australia

Overview

Kylie is a strategic executive lawyer with 20 years of experience, currently serving as General Counsel & Company Secretary (APAC) at Sinch. She has deep expertise in regulated industries like tech and health, having held senior roles in both the public and private sectors. She holds degrees from The Australian National University and Melbourne Business School.

Passionate about creating a positive impact, Kylie is a vocal advocate for inclusive leadership and fostering a sense of belonging within teams. She believes strongly in the importance of continuous improvement and excellent customer service, taking a personal interest in how companies handle customer interactions.

Unique fact: She once took a non-legal role as Chief of Staff to a CIO specifically to gain a broader strategic view and influence commercial decisions.

Personality Overview

Systematic

Value Seeker

Cautious & Analytical

They prefer to analyze every situation thoroughly.
  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Inclusive Leadership
Participated in and champions an 'Inclusive Leader Mindset' program, believing that understanding exclusion is key to creating a culture of belonging and psychological safety at work.
APAC Legal Strategy
Currently leads the newly consolidated legal teams across Asia, Australia, and India for Sinch, focusing on regional governance, regulatory matters, and go-to-market support.
Strategic Career Moves
Has intentionally moved between pure legal, strategic advisory, and government roles to gain a broader commercial perspective and influence long-term business strategy.

Media Appearances

Kylie has no verified media appearances

Work History

7-2024 - 2-2026
General Counsel & Company Secretary (APAC) at Sinch
11-2023 - 7-2024
Head of Regulatory Affairs, Oceania at Sinch
9-2022 - 10-2023
Head of Legal (Business Unit General Counsel)- SaaS at Sinch
8-2021 - 8-2022
Executive Director, Strategy & Preparedness at Department of Jobs, Precincts and Regions
4-2019 - 8-2021
Director / Executive Lead COVID Legal / Executive Advisor at Victorian Department of Health

Education

Bachelor of Arts (Philosophy and Political Science)/ Bachelor of Laws from The Australian National University
Finance from Melbourne Business School

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Melbourne Area, Australia Job Level : N/A Designation : General Counsel & Company Secretary (APAC) at Sinch
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Insights For Selling To Kylie

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kylie is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Kylie

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Kylie move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Kylie take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Kylie

Personality Compatibility


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