Laura Biro

Enthusiast
DISC Type : i

Client Success Manager at Sandler

Cleveland, Ohio, United States

Overview

Laura Biro is a Client Success Manager at Sandler with over 25 years of experience in client relationship management. She specializes in developing strategic processes and is described by colleagues as positive, detail-oriented, and accurate. Her background includes training and sales management.

Outside of her primary career, Laura has re-launched her own business, "Blossom Aromatics, " as a certified Aromatherapist. She actively supports the Multiple Sclerosis Society, enjoys hiking and swimming, and recently joined The Worldwide Womens Association.

She is a passionate animal lover, living with her husband, a rescue dog, and two rescue cats.

Personality Overview

Story Driven

Amiable & Agreeable

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Client Relationship Management
Has over 25 years of experience in this field and currently serves as a Client Success Manager, focusing on delivering exceptional service and value.
Holistic Wellness
She is a certified Aromatherapist and has re-launched her own business, "Blossom Aromatics, " which offers holistic consultations and handcrafted products.
Team Development
Her previous experience as an instructor involved developing and training entire departments, and she frequently posts about the importance of building up teams.

Media Appearances

Laura has no verified media appearances

Work History

7-2025
Client Success Manager at Sandler
7-2023 - 10-2024
Agency Development Manager at Colonial Life
1-2023 - 7-2023
Independent Insurance Agent at Colonial Life
6-2022 - 7-2023
Benefit Counselor at Colonial Life
1-2021 - 4-2022
Instructor at Union Home Mortgage Corp.

Education

9-1980 - 6-1984
Education details unavailable from Lake Catholic

More Information

Social Presence :

Prographics :

Exp : 16 Location : Cleveland, Ohio, United States Job Level : Middle Designation : Client Success Manager at Sandler
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Ask them how their day is going or exchange some other pleasantries
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Laura

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Laura take some risk or not?

  • They can take some low-probability risks if needed.

You And Laura

Personality Compatibility


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