Lauren Courtney, MBA in

Lauren Courtney, MBA

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Sr. Director, Workforce Management at SteadyMD
📍 St Louis, Missouri, United States

As Sr. Director of Workforce Management at SteadyMD, Lauren leverages over 13 years of experience in healthcare operations to drive efficiency. A Webster University MBA graduate, she specializes in workforce planning, labor strategy, and operational process improvement to support high-quality virtual patient care.

Lauren has been promoted twice during her tenure at SteadyMD, rapidly advancing from Senior Manager to her current Sr. Director role, demonstrating significant leadership and impact.

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Experience
9 Years
Current Role
Sr. Director, Workforce Management
Job Level
Senior
Location
St Louis, Missouri, United States
Personality Overview

How Lauren shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Lauren cares about

Workforce Optimization
The core focus of her 13+ year career, specializing in workforce planning, process improvement, and allocation within complex healthcare systems to drive operational excellence.
Virtual Healthcare
Leads workforce management at SteadyMD, a prominent virtual healthcare platform, focusing on supporting the delivery of high-quality remote patient care.
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Career

Work history

11-2024
Sr. Director, Workforce Management
SteadyMD
7-2023 - 11-2024
Director, Workforce Management
SteadyMD
8-2022 - 7-2023
Senior Manager, Workforce Implementation
SteadyMD
2-2022 - 8-2022
Business & Integration Arch Specialist
Accenture
11-2021 - 2-2022
Operational Excellence Consultant
Workforce Insight, Part of Accenture
In the press

Media appearances

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Education
2017 - 2020
Master of Business Administration - MBA
Webster University
Bachelor of Science (B.S.)
Missouri State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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