Lauren Young

Inquirer
DISC Type : dc

Director, SMB & Commercial Sales at Highspot

Greater Seattle Area, United States

Overview

Lauren Young is the Director of SMB & Commercial Sales at Highspot, where she has demonstrated significant career growth, advancing from an Account Executive to a Director role. She is a graduate of the University of Washington with a degree in Communication and specializes in SaaS sales leadership and team development.

During her time at the University of Washington, Lauren was an active member of the Kappa Kappa Gamma sorority. She values a collaborative, people-first work culture and is passionate about coaching her team members to success, celebrating wins, and learning from losses together.

Unique fact: Lauren has been with Highspot for over seven years, showcasing remarkable loyalty and performance by rising through the ranks from an individual contributor to a director.

Personality Overview

Upfront

ROI Conscious

Demanding

They care equally about the product and its potential impact.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Sales Leadership
As a Director, she is responsible for leading SMB and Commercial sales teams and has spoken about her passion for coaching and developing her people.
Internal Career Growth
Her career at Highspot showcases a path from Account Executive to Director, indicating a strong belief in promoting from within and employee development.
SMB Sales Strategy
Her current role is focused on leading the Small to Mid-sized Business and Commercial sales segments, a key area of expertise for her.

Media Appearances

Lauren has no verified media appearances

Work History

2-2025
Director, SMB & Commercial Sales at Highspot
2-2024 - 2-2025
Senior Manager, SMB & Commercial Sales at Highspot
12-2021 - 2-2024
Manager, SMB & Commercial Sales at Highspot
7-2019 - 12-2021
National Sales Manager at Zillow Group
10-2017 - 7-2019
Sales Executive at Zillow Group

Education

2014 - 2015
Master of Professional Accounting from University of Washington
2010 - 2014
Bachelor of Arts (B.A.) from University of Washington

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Seattle Area, United States Job Level : Mid-senior Designation : Director, SMB & Commercial Sales at Highspot
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Insights For Selling To Lauren

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lauren is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Lauren

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Lauren move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Lauren take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Lauren

Personality Compatibility


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