Leandro Barbosa

Questioner
DISC Type : c

Head de Operações | Transações | Conciliação | Produção | Logística | Prevenção a Fraudes at Pluxee Brasil

São Paulo, São Paulo, Brazil

Overview

Leandro Barbosa serves as the Head of Operations at Pluxee Brasil, leveraging 23 years of extensive experience in fraud prevention, transaction management, and logistics. With an MBA in Strategic Business Management and a Law degree, he has held leadership positions at prominent financial institutions including Neon and Banco Daycoval.

Inspired by Disney and Pixars approach to innovation and customer service, Leandro is passionate about creating exceptional experiences. He embraces being the protagonist of his own journey, enjoying exploring new places, expanding his horizons, and focusing on teamwork and efficiency in his personal and professional life.

He has completed specialized training in "The Disney Way of Delighting Customers, " applying principles of creative enchantment to operational leadership.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Fraud Prevention
A core focus of his 23-year career, having led fraud prevention departments at Pluxee, Neon, and Banco Daycoval.
Operational Efficiency
His role as Head of Operations and personal posts emphasize a focus on teamwork to drive efficiency and achieve concrete results.
Customer Enchantment
His training in the "Disney Way" shows a strong commitment to going beyond standard service to create truly delightful customer experiences.

Media Appearances

Leandro has no verified media appearances

Work History

8-2025
Head de Operações | Transações | Conciliação | Produção | Logística | Prevenção a Fraudes at Pluxee Brasil
10-2022
Head de Prevenção a Fraudes at Pluxee Brasil
11-2021 - 9-2022
Gerente de Prevenção a Fraudes at Banco Daycoval
2-2021 - 11-2021
Gerente de Prevenção a Fraudes at Neon
12-2015 - 1-2021
Coordenador de Canais de Atendimento at Banco PAN

Education

2006 - 2007
MBA em Gestão Empresarial Estratégica from Universidade Católica de Santos
1999 - 2003
Bacharelado em Direito from Universidade São Judas Tadeu

More Information

Social Presence :

Prographics :

Exp : 23 Location : São Paulo, São Paulo, Brazil Job Level : N/A Designation : Head de Operações | Transações | Conciliação | Produção | Logística | Prevenção a Fraudes at Pluxee Brasil
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Insights For Selling To Leandro

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leandro is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Leandro

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Leandro move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Leandro take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Leandro

Personality Compatibility


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