Lee Challoner-Miles

Inquirer
DISC Type : dc

General Manager - Digital, Data & AI at Bank of New Zealand

Auckland, Auckland, New Zealand

Overview

Lee Challoner-Miles serves as the General Manager for Digital, Data & AI at the Bank of New Zealand, leading major transformation programs. His background spans senior roles in banking and telecommunications at firms like Commonwealth Bank and Vodafone. He holds a Masters of Business in Information Technology Management.

Outside of work, Lee is a dedicated cyclist and a passionate fundraiser for cancer research. He actively participates in multi-day charity cycling events, underscoring his commitment to supporting causes he cares about through challenging physical endeavors.

He is a long-time participant in the Can4Cancer charity event, having completed the demanding cycling tour at least ten times.

Personality Overview

Upfront

Demanding

Judgemental

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Digital Transformation
He is currently leading a significant transformation program within the Digital, Data & AI division at the Bank of New Zealand.
AI in Banking
His current General Manager role is explicitly focused on leveraging data and artificial intelligence to drive the bank's digital strategy and evolution.
Cancer Research Fundraising
He is a passionate and long-term fundraiser, participating in the Can4Cancer cycling event for a decade to help find a cure.

Media Appearances

Lee has no verified media appearances

Work History

5-2025
General Manager - Digital, Data & AI at Bank of New Zealand
7-2024 - 5-2025
General Manager, Home Buying at Commonwealth Bank
3-2020 - 7-2024
General Manager - Integrated Channels at Commonwealth Bank
8-2019 - 3-2020
Acting General Manager - Integrated Channels at Commonwealth Bank
7-2009 - 11-2012
Head of Self Care, Contact Centre Systems & Telephony at Vodafone

Education

2014 - 2017
Masters of Business in Information Technology Management from University of Technology Sydney
1991 - 1996
Education details unavailable from City Technology College, Kingshurst, UK

More Information

Social Presence :

Prographics :

Exp : 13 Location : Auckland, Auckland, New Zealand Job Level : Senior Designation : General Manager - Digital, Data & AI at Bank of New Zealand
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Insights For Selling To Lee

During A Call Or A Meeting

DO's

  • Make sure that you you respond to any queries from them quickly
  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Avoid repeating yourself or making generalizations
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lee is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Lee

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Lee move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Lee take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Lee

Personality Compatibility


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