Lee McIntosh is a senior leader with over 20 years of experience in the telecommunications and utilities sectors, currently serving as the Billing Contact Centre Manager at South West Water. They specialize in transforming customer experiences and fostering inclusive, high-performing team environments through authentic leadership.
Lee is deeply passionate about team development, finding joy and pride in helping people become the best version of themselves. They champion creating psychologically safe work environments where people feel empowered to be bold and innovative, celebrating both small and large team achievements.
Unique Fact: Lee believes a closed door is not a loss but a "quiet redirection, " emphasizing the importance of listening and understanding a culture before trying to influence it.
Read the full overview →They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.
Lee has no verified education history
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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