Lee McIntosh is a senior leader with over 20 years of experience in the telecommunications and utilities sectors, currently serving as the Billing Contact Centre Manager at South West Water. They specialize in transforming customer experiences and fostering inclusive, high-performing team environments through authentic leadership.
Lee is deeply passionate about team development, finding joy and pride in helping people become the best version of themselves. They champion creating psychologically safe work environments where people feel empowered to be bold and innovative, celebrating both small and large team achievements.
Unique Fact: Lee believes a closed door is not a loss but a "quiet redirection, " emphasizing the importance of listening and understanding a culture before trying to influence it.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Lee has no verified education history
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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