Leigh Currie is a seasoned customer service leader, currently serving as the Director Of Customer Service at ACCA. With a history of managing contact centers at British Gas, she has deep expertise in the utilities industry and stakeholder management. She is a graduate of the University of Glasgow, where she studied neuroscience.
Leigh is a hands-on director who publicly addresses service challenges and communicates directly with stakeholders to resolve issues. She has been actively involved in improving the experience for ACCA students, demonstrating a strong commitment to service excellence and transparent communication.
Her degree in neuroscience provides her with a unique perspective on understanding customer behavior and improving service interactions.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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