Paul Lodwidge in

Paul Lodwidge

Login to view DISC.
Head of Customer Propositions at British Gas
📍 Ascot, England, United Kingdom

Paul is a senior commercial leader at British Gas, focused on driving customer growth by developing innovative products and propositions. He has a history of leading award-winning teams in customer loyalty and experience, using data to deliver actionable insights. Colleagues describe him as a natural leader, an excellent communicator, and possessing strong commercial judgment.

He is spearheading an innovative trial to reuse waste heat from computer servers to provide households with free hot water, aiming to reduce both costs and carbon emissions.

Read the full overview →
Experience
27 Years
Current Role
Head of Customer Propositions
Job Level
Mid-senior
Location
Ascot, England, United Kingdom
Personality Overview

How Paul shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Paul cares about

Innovative Energy Solutions
Leads the development of new propositions at British Gas, including innovative tariffs for heat pumps and EV owners to meet emerging customer needs.
Sustainable Tech
He is actively involved in a trial with heata, a company that reuses waste heat from data processing to provide free hot water, reducing carbon emissions.
+5 more topics Login to view topics
Career

Work history

10-2020
Head of Customer Propositions
British Gas
12-2017 - 10-2020
Head of Customer Loyalty and Hive Lead
British Gas
5-2015 - 6-2017
Head of Customer Experience Insight (Interim)
British Gas
10-2012 - 4-2015
Senior Insight Manager- Propositions
British Gas
7-2012 - 8-2012
Customer Experience Manager
Everything Everywhere Ltd
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1994 - 1996
Merit
Barton Peveril College
1990 - 1994
9 GCSE's
Weston Park Boys
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other British Gas Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Paul. Free, 10 seconds.