Lene Mortensen

Questioner
DISC Type : c

Medlemsdirektør (COO) at P+, Pensionskassen for Akademikere

Copenhagen, Capital Region of Denmark, Denmark

Overview

As Member Director (COO) at P+, Lene Mortensen spearheads member services, business development, and digitalization. Her expertise is rooted in roles at Forca and specialized education from CBS in pensions, focusing on data-driven development, financial risk management, and enhancing the member experience through modern service design.

Lene is a prominent advocate for tackling the sharp rise in work-related stress, particularly among the pension funds younger female members.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Work-related Stress
She frequently highlights the significant increase in members unable to work due to stress and advocates for collaborative, preventative solutions.
Pension Equality
Publicly addresses the pension gap between men and women, citing pay differences, part-time work, and parental leave as key factors to address.
Digital Member Services
Her professional background includes digitalization, service design, and UX, indicating a focus on leveraging technology to improve the member experience.

Media Appearances

Lene has no verified media appearances

Work History

5-2021
Medlemsdirektør (COO) at P+, Pensionskassen for Akademikere
3-2017 - 4-2021
Forretningsdirektør at Forca
8-2014 - 3-2017
Forsikringsdirektør at Forca
1-2011 - 7-2014
Medlemschef / COO at Pædagogernes Pension - PBU
5-2010 - 12-2010
Independent Actuary Consultant at LM Consulting

Education

2020 - 2020
Pension og Forsikring from CBS Bestyrelsesuddannelserne
2015 - 2016
Advanced Business Development from CfL

More Information

Social Presence :

Prographics :

Exp : 32 Location : Copenhagen, Capital Region of Denmark, Denmark Job Level : Leadership Designation : Medlemsdirektør (COO) at P+, Pensionskassen for Akademikere
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Insights For Selling To Lene

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lene is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Lene

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lene move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Lene take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Lene

Personality Compatibility


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