Lerato Rikhotso is the Group Executive for Customer Experience and Care at MultiChoice, where she focuses on optimizing the fit between individuals and the organization. Drawing on her psychology degree from the University of the Witwatersrand, she is a passionate advocate for corporate coaching and developing talent to drive performance.
Outside of her executive role, Lerato is a proud mother who finds her energy in public speaking and storytelling. She values the power of human connection, drawing inspiration from serendipitous encounters, and is committed to mentoring the emerging workforce in South Africa.
She declared a personal "Year of No" but makes exceptions for opportunities that align with her core identity, particularly public speaking, which makes her feel most alive.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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